FAQ

Frequently Asked Questions

What are the planters made of?

All PotVerse planters are handmade from premium cast resin with a glossy, hand-painted finish. They're durable, lightweight, and built to last.

Do the planters have drainage holes?

Yes! Every planter comes with a drainage hole so you can use real plants without worrying about overwatering.

What plants work best?

Small succulents, air plants, dried flowers, and small potted plants all look amazing in our planters. The opening fits most 3-4 inch nursery pots.

How long does shipping take?

Orders ship within 3-5 business days. Standard shipping typically takes 5-7 business days within the US. We also offer expedited shipping at checkout.

Do you ship internationally?

Yes! We ship worldwide. International orders typically take 10-20 business days depending on your location.

What if my planter arrives damaged?

We carefully package every order with bubble wrap and protective materials. If your planter arrives damaged, contact us within 48 hours with photos and we'll send a replacement right away.

Can I return my planter?

We offer a 30-day money-back guarantee. If you're not completely satisfied, contact us and we'll make it right.

Are the planters hand-painted?

Yes! Every planter is individually hand-painted with non-toxic, UV-resistant paint. Because each piece is handmade, slight variations make every pot unique.

Do you take custom orders?

We're always working on new characters! Follow us on social media to see what's coming next, or reach out with suggestions.